Once you’ll get all desired replies from us, and you agree to proceed with the reservation, we will ask you to pay a booking fee to reserve your apartment, via Credit Card/PayPal/Wire transfer .
The booking fee is calculated on 30% of services due and includes:
- Guarantee of the standard of quality for listed properties.
- Guarantee of the accuracy of all information listed by owners regarding each property.
- 24h and 7days a week onsite support for any potential problems with the rental or how to manage the property.
- Support in managing the relationships between ItalyPrestigeRentals and property’s owner .
- A secure and easy payment system.
- Provision of bed linens, towels and a welcome package for the client.
-Check in service, including information on the property's use and for your stay.
Once we received your booking fee, we will send you payment receipt together with rental agreement , more any additional information you will need to meet us .
Moreover 70 % payment outstanding balance due can be set
. in advance one month before arrival by Credit Card /Paypal/ Wire transfer or
. at arrival date check in by Euro Cash.
A security deposit is also charged on our rental quote proposal (the amount is valuable on rental agreement).
If your stay is longer than one month, the Italian law obliges you to take a Fiscal Code (Social Security Number) and to sign an Italian contract. We can provide you this requirement the week after your check in .
After booking an apartment if I need to cancel my reservation will I lose my payment/ deposit?
If you are forced to cancel your reservation, we will refund a percentage of your total amount paid according to the following terms prior to your scheduled arrival date:
Beyond 70 days: we refund 100% your payment or deposit filled
From 70 to 50 days: 10% of the total rent is retained.
From 50 to 30 days before arrival: 40% of the total rent is retained.
Within 30 days of arrival: payment filled for rent is non-refundable.
If our Customer deletes, after the start of the lease, he will lose the entire amount of rent .
Changes to the arrival and departure dates are always accepted if property booked is still available on required new dates.
No additional costs will be incurred if the communication of the changes are done 60 days before the arrival.